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Help Desk: Frozen

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What do you do when your computer freezes

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hi how can I help you today I'm freaking out man I was just working on a paper for my English I can't see anything on my screen what do I do isn't responding is to get down on the floor or wherever all the cables are in make sure that nothing has stuck, come unplugged man lower must have hit the quad with my foot because it was unplugged it looks like my work is still okay since the monitor was not important the power cord to the Sea can you is there anything else I can help you with well actually yes trying to listen to some music here while I write my play but I cannot hear any sound I thought it might be broken but do you have some ideas okay let's start with the way you're listening to the music are you using headphones or speakers attached to computer I'm using headphones first of all check to make sure if it's not on believe it or not that happens a lot where do I look it's in the bottom right corner of your taskbar  how do I know if it's muted and we'll have a red bar Crossing through it if it's muted it's not mute Step2 let's make sure your headphones are plugged into the right Port that can be confusing mm Jacks for headphones in microphones what's Ben Jack has a picture of a set of headphones and the microphone has a picture of a microphone and they're close together sometimes it's easy to miss read it so get I level with the pictures so you're sure Jack is going into the right Port just a second you're right my little brother must have sticking to the wrong Port I feel pretty silly now no worries dude it happens more often than you think sometimes people don't even know there multiple Court are there usually sat on the front of the CP on some also on the back about the other set of holes but now it's unplugged write four and I still don't you Tunes full could it be now when we checked me I don't think we looked at the volume check the volume level on your computer but also check it lots of headphones have their own volume control what did it somehow my put on the headphones got dial down I'm going to kill my

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